All features
// 02 / FEATURE

Dispatch

Carrier matching, BOL, status — without the spreadsheet.

From accepted order to delivered load — one screen, zero context-switching.

// THE PROBLEM

Brokers juggle three to four tools to dispatch a single load: a loadboard for posting, a separate carrier-search tool, a BOL generator, a notes app for status updates. Spreadsheets fall behind reality. Double-bookings happen. Agents lose hours every day to copy-paste between systems.

// HOW CARLINK SOLVES IT

Carlink unifies the dispatch flow. Search carriers across Carlink's database, Super Dispatch, and Central Dispatch in a single query. Generate BOLs and dispatch sheets with one click. Webhook events keep status updated in real time. When a carrier accepts an offer, Carlink automatically un-posts from every other loadboard you used.

// KEY BENEFITS

What you actually get.

Unified carrier search

Query Carlink's verified database, Super Dispatch, and Central Dispatch in a single search. Results deduplicated by USDOT, source-badged, ranked by your past lane experience and rate-per-mile. No more switching between three loadboards to find one carrier.

Multi-loadboard posting in one click

Post to Super Dispatch, Central Dispatch, and Carlink's own loadboard simultaneously. Configurable per-board pricing if you want to stagger. One submission, three audiences — three times the visibility.

One-click BOL + dispatch sheet

Documents auto-fill from order data — pickup/delivery addresses, vehicle details, payment terms, contact info. PDF download, email-to-carrier, or direct loadboard push. No more typing the same data into three forms.

Real-time webhook status, no double-bookings

Pickup, in-transit, delivered, hold — status events arrive within seconds via webhook. When a carrier accepts your offer, Carlink automatically un-posts from every other loadboard. You will never accidentally promise the same load twice.

// WHAT'S INSIDE

Everything Dispatch ships with.

Concrete capabilities you can verify with your own data on day one.

  • Unified search across Carlink + Super Dispatch + Central Dispatch databases
  • Post to all three loadboards in one click — Carlink, SD, CD
  • Carrier verification fields: MC, USDOT, insurance status, prior dispatches with you
  • Auto-generated BOL + Super Dispatch dispatch sheet in PDF
  • Webhook status sync (typical latency under 5 seconds)
  • Background sync runs every 10 minutes as fallback
  • Auto-un-posting on carrier acceptance prevents double-booking
  • 2,567 loads dispatched on Carlink in Jan–Apr 2026
  • Status mapping: Pending → Dispatched → Picked Up → Delivered → Hold → Canceled
// HOW IT WORKS

Three steps. That's it.

1

Order accepted

Carlink pre-ranks suggested carriers by past lane experience with you, current rate-per-mile, insurance status, and rating. The agent sees the best options first.

2

Search, select, send the offer

Filter by USDOT, MC, insurance status, rate range. Pick a carrier → BOL generates → dispatch offer ships through your loadboard of choice. One modal, one click.

3

Status flows back automatically

Carrier marks Picked Up / Delivered → webhook updates Carlink in seconds → customer gets a 'dispatched' or 'delivered' SMS + email automatically.

// A REAL EXAMPLE

How a typical day looks.

11 AM Tuesday: a Phoenix → Dallas Honda Civic is accepted. Carlink ranks twelve carriers from your past Phoenix–Dallas lane. You pick Lone Star Logistics — six prior loads with you, $1.92/mile last time. Click 'Dispatch via Super Dispatch'. The BOL emails to their dispatcher. At 2 PM the carrier accepts; Carlink un-posts from Central Dispatch automatically and texts your customer 'Your car is dispatched, ETA Thursday'. Thursday 4 PM the carrier marks 'Delivered' on Super Dispatch — your dashboard updates inside four seconds and the customer gets their final invoice link by email.

// Pulled from the brokerages running on Carlink today

See Dispatch with your own data.

30-minute demo. Walked through by an operator.